Brett Melville

Managing Director

I am passionate about partnering with family entertainment center venues to enhance their strategic operations through technology and automation, helping them save time and money. Managing such venues is complex, requiring a holistic approach to ensure success. My company, VenueSumo, is dedicated to providing comprehensive software solutions that drive cost savings and improve operational efficiencies, aiming to improve profit growth continuously.

02 January 2024

How to Open a Pickleball Business: A Step-by-Step Guide to Launching a Successful Pickleball Business

Whether you’re looking to start a new venue, or you’ve already got your own, pickleball is a great opportunity to bring your patrons some fun and excitement. However, starting a pickleball business can be difficult, from market research and facility planning to legal requirements and customer engagement strategies. In this article, we’ll be your guide, […]

22 November 2023

New Integration: VenueSumo integrates with Linkly

VenueSumo is thrilled to announce our integration with Linkly, a leading Point of Sale (POS) software. Linkly offers a seamless integration solution for point-of-sale and payment terminals, enabling Australian venue owners to link their preferred bank payment terminal to VenueSumo. This streamlined integration: With this integration, Linkly is helping VenueSumo assist venue owners in saving […]

card transaction

01 November 2023

Interchange Plus Rates vs Flat Rates

Payment processing rates are the fees businesses pay for the handling of credit and debit card transactions. When it comes to payment processing rates, options from payment providers include interchange plus rates and flat rates. Below we discuss the interchange plus and flat rates in more detail and help you find the one that best […]

25 October 2023

IAAPA Expo 2023 Orlando, Florida: How to Get The Most Out of Going to IAAPA

The IAAPA Expo 2023, organised by the International Association of Amusement Parks and Attractions (IAAPA), is the largest and most influential event in the amusement and attractions industry. This annual expo is a sprawling showcase of the latest innovations, technologies, and trends in the field of amusement parks, theme parks, water parks, zoos, and other […]

softplay

21 October 2023

Soft Play Business: Start Your Own Soft Play Business Today!

Soft play businesses represent a fantastic opportunity for any venue looking to diversify and attract families. However, the path to starting one can be challenging to navigate. In this article, we will break down the process step by step, ensuring that you’re equipped with the knowledge and insights needed to embark on this exciting venture […]

Women working on laptops

19 October 2023

What Is The Best POS Systems In Australia?: Find the Best POS System for Your Business

For venues, Point of Sale (POS) systems are the backbone of efficient operations. No matter what your venue, a reliable POS system can make all the difference in providing excellent customer service and optimising your business. In this article, we’ll delve deep into the world of POS systems, exploring the diverse options available in the […]

Amusement park at night

03 October 2023

How to choose venue management software: A practical guide for venue owners

Having spent hundreds of hours this year evaluating venue management software for a family entertainment center business, I am excited to share my knowledge and insights on how to select the perfect software platform to help you efficiently manage your entertainment venue. Selecting the right software for your venue business is critical to achieving automation […]

Adults playing trampoline

21 September 2023

Best payment gateway Australia

Choosing the right payment gateway is crucial for businesses because it directly affects the customer experience and the company’s bottom line. A payment gateway is the technology that allows businesses to process payments from customers through various payment methods, such as credit cards, debit cards, and online wallets. Payment Gateway Domestic Fees International Fees Days […]

an indoor play center

11 September 2023

Venue Software with No Transaction Fees and Your Choice of Payment Gateway

Venue management software is a critical tool for entertainment centers, optimizing operations by facilitating point of sale, capacity management, scheduling, ticketing, waiver management, party bookings, hospitality, and more. However, the recent trend of venue management software providers charging businesses with transaction fees and forcing them to use restricted payment gateways has large negative consequences. Venue […]

Working at a coffee shop

05 September 2023

Contacting Guests via SMS or Email: What Is Better for Family Entertainment Centers?

Venue managers often struggle to choose between SMS and email for guest communication. It’s tricky because guests often have different personal preferences and venues have different messages they need to share. SMS is quick and good for urgent updates, while email can hold more info. Venues need to think about the message, how urgent it […]