About VenueSumo logo

About
VenueSumo

At VenueSumo we strongly believe that software companies in the venue industry should build features that will genuinely help owners drive automation, efficiency, cost savings and profit growth!

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How we started

We received feedback from participants in the venue management industry that highlighted the shortcomings of existing venue software solutions.

Concerns were consistently raised about the lack of essential functionality, poor or expensive customer support and a fundamental disconnect between the software products and the practical realities of running a venue based business.

After thousands of hours of research, development and design, we completed VenueSumo! Rigorously tested to ensure easy use for both our venue staff and guests, while delivering valuable operational insights to management and owners.

We made a few minor tweaks to improve the software’s performance and are now proud to be able to offer a thoroughly tested all-in-one venue management system to the market in 2023!

Our mission

Managing a venue business is challenging with all the components needed for success.

That’s why we created VenueSumo to help venue owners easily manage their businesses, no matter where they are.

Our mission is to provide venue owners with comprehensive software solutions that deliver genuine cost savings & operational efficiency improvements to deliver continued profit growth now and into the future.

Our vision

Through exceptional customer service, transparent pricing, and continuous feature development, we aim to improve the operations of venue owners globally.

Our
principles

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The best customer service

We exceed customer expectations by providing amazing service, customized solutions, efficient communications and ensure all customer expectations are met.

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Speed to action

We understand that venue management software is mission-critical and any problems that you encounter are urgent. We reply to support requests quickly and efficiently to keep your business running smoothly.

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Accountable

We do what we’ll say we do, when we say. This means we prioritize taking ownership and delivering on our commitments made to clients. Our focus on accountability ensures that we provide reliable and efficient software solutions for venues.

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Transparency

We are in partnership with our clients and respect this relationship by providing full transparency. We don’t hide features or add-ons from customers. Our pricing is all-inclusive.

Mentions of VenueSumo on the internet: VenueSumo on Linkedin, VenueSumo on Facebook, VenueSumo on ASIC, VenueSumo @ IAAPA.

Our team

Dale May

Dale May

Chief Technology Officer
View Dale May profile on LinkedIn
Brett Melville

Brett Melville

Head of Growth
View Brett Melville profile on LinkedIn

David Rigbye

Executive Director
View David Rigbye profile on LinkedIn
Steven Littman

Steven Littman

Senior Developer & Systems Architect
View Steven Littman profile on LinkedIn
Maegan Round

Maegan Round

Customer Success Manager
View Maegan Round profile on LinkedIn
Mischa Odza

Mischa Odza

Customer Support
View Mischa Odza profile on LinkedIn
Laura Weaver

Laura Weaver

Customer Success Manager
View Laura Weaver profile on LinkedIn
Kate Price

Kate Price

Client Account Manager

Chris Newman

Senior Graphic Designer

Emma Philpot

UX Designer