Venue POS (point of sale) ticketing system

VenueSumo is a point of sales (POS) and ticketing system platform designed specifically for attraction, leisure and entertainment venue owners to streamline sales in one place, without losing out on hospitality grade POS features. This integrated system seamlessly combines your booking management and POS functions, allowing you to efficiently handle both aspects of your venue in one place. Simplifying the overall sales process and improving operational efficiency.

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One POS & ticketing system to drive your whole venue!

There’s no need to patch together separate point of sale and ticketing systems with VenueSumo, everything your venue sells is all in one place.

Every sale in one place, in real time

From admissions and food and beverage to merchandise and add-ons, VenueSumo’s POS handles every type of sale your venue makes from one screen. No switching systems, no separate terminals. Your whole product catalogue in one place, ready for your busiest days.

Simple interfaces that are easy for staff to use

VenueSumo’s POS is designed with an initiative and user-friendly interface, making it easy for your staff to quickly learn and use the system. This minimizes the need for training new staff and helps make the guest experience as smooth as possible.

Fast enough for your busiest days

Built for high-volume venues, VenueSumo’s POS is intuitive enough for casual staff to learn in minutes and fast enough to keep queues moving on your biggest days. We’ve eliminated unnecessary friction, like with the waiver completion process, which significantly reduces wait times and improves guest satisfaction from the moment they arrive.

Hospitality grade POS system that is easy to use and built with all the features venue owners need!

Comes with all the essential features you would expect from a hospitality level POS and also offers a range of tailored functionality to meet the unique needs of venue owners.

Apply product add-ons

Allow guests to improve their experience by adding upgrades to their order.

Apply staff/manual discounts with user attribution

You can provide a seamless process for applying staff discounts and promotions.

Assign table numbers

Ability to assign guests table numbers with their food & beverage orders.

Buy & redeem gift vouchers

Offer your guests the ability to buy and redeem gift vouchers at the point of sale.

Cash till adjustments

Maintain the integrity of your cash management processes with the ability to make cash till adjustments.

Check-in guests using scanner or booking number

Flexible options for checking in guests, whether it is scanning their tickets off a print-out or mobile, or using their booking numbers to find the transaction.

Customizable menus

Easily update & make changes to your menus to accommodate your offerings.

Customized messages to guests and staff members

Enhance communicates by allowing custom notifications to be displayed on the website, sent via email, or shown during the check-in process.

Employee activity tracking

Monitor and manage your staff’s activity with our full audit log.

End of shift reports

Get a comprehensive overview of the day’s sales and transactions with our automatically generated end of shift reports.

Kitchen Display System (KDS)

Our KDS ensures that your kitchen operates at peak performance, enabling faster service, minimised errors, and enhanced customer satisfaction.

Live sales reporting data

Venue owners and managers can get real-time sales reporting data from any device, anywhere.

Order routing & bump screens

Coming soon.

Order routing with multiple printer stations

Optimize the workflows from the POS system into your venue’s kitchen or food service area

Park sales

Allows you to temporarily hold and store sales orders that can be then completed at a later time.

Receipt printing & cash drawer opening

Get quick and accurate receipt printing of transactions for your guests

Redeem pre-purchased products

Guests can easily redeem at your café/restaurant using the ticket or voucher they purchased online.

Run tabs for multiple POS orders

Allow guests who want to make multiple purchases within your venue to create a tab.

Stock management with tracking & alerts

Efficiently manage your stock with our built-in inventory monitoring functionality.

Supervisor authorization

Get an extra layer of security and control for your venue with supervisor authorizations

Surcharges & fees

Allows you to create & manage your own custom surcharges for your venue

Power your venue with APIs and pre-built integrations

Sacoa Cashless
Arcade
Campaign Monitor
Me&U Connect
Afterpay
Google Pay
CampSpot
NetSuite
PayU
Apple Pay
Factor4
Klaviyo
Ask Nicely
Rezdy Connect
PrintNode
Operandio
New Vue
SMSGlobal
MessageMedia

FAQ

Our POS system is designed to be fully flexible with the needs of your venue. Our amazing support team can help you configure your venue

VenueSumo provides unlimited customer support and training to ensure smooth implementation and ongoing usage. We understand that VenueSumo is mission-critical software and issues that arise are urgent.

Migration cost depends on the complexity of your setup. What we can say is that our team handles the heavy lifting, your customers, pricing, and product catalogue don’t need to be rebuilt from scratch.

Absolutely. VenueSumo POS is built for the full venue experience, sell attraction tickets, food and beverage, merchandise, memberships, and gift cards all from the same system. No switching between platforms mid-transaction.

No! It’s bring your own device with our POS system. Android or IOS, anything that can run a web browser is fine with VenueSumo!

Yes. Waivers and guest check-in are built directly into the POS flow, so your staff aren’t jumping between systems at the front desk. Guests can be checked in, waivered, and processed in one smooth transaction.