Our easy-to-use family entertainment software helps you maximize online ticket sales, modern POS, automate crucial operational tasks and free up valuable time so you can focus on your guests!
Family entertainment center software
Core features
Online booking
Sell tickets online with real-time availability
VenueSumo’s online ticketing system lets guests book experiences, time slots, and passes directly through your website. Capacity updates in real time so you never oversell peak sessions.
- Timed entry and session management
- Dynamic pricing and add-ons
- Automatic confirmations and digital tickets
POS (Point of Sale)
Hospitality-grade POS built for busy venues
VenueSumo’s Point of Sale is designed for high-volume venues and complex attraction workflows. Sell tickets, food, merchandise and memberships through one connected checkout.
- Apply product add-ons
- Cash till adjustments
- Assign table numbers
Party & group bookings
Manage parties, groups and private events effortlessly
Handle birthday parties, school groups, corporate events and venue hires from one system. Create packages, manage deposits, and keep every booking organised in one calendar.
- Customisable party packages and pricing
- Deposit and payment tracking
- Centralised booking calendar for staff
QR Code Ordering
Serve guests anywhere with QR ordering
Reduce queues and increase spend by letting guests order directly from their phones. QR codes placed around your venue connect guests to food, drinks or retail menus.
- Guests order from their phone
- Orders sent straight to POS
- Faster service during peak times
Memberships
Build recurring revenue with memberships
Create flexible membership programs that keep guests returning. Manage member access, billing, and exclusive benefits from one platform.
- Automated recurring payments
- Member pricing and perks
- Member check-in and tracking
Waiver Management
Paperless waivers and fast check-in
Collect and verify digital waivers before guests arrive. VenueSumo connects waiver completion to your booking and check-in system for a smooth front-desk experience.
- Digital waivers via QR or email
- Instant verification at check-in
- Secure storage and compliance
Stock & Inventory Management
Keep your venue stocked and running smoothly
Track inventory across retail, food and operational supplies. VenueSumo updates stock levels automatically as items are sold through POS.
- Real-time stock tracking
- Low stock alerts
- Inventory reporting and insights
CRM
Understand your visitors and grow repeat bookings
VenueSumo’s CRM gives you a complete view of every guest. Track visits, purchases and memberships to build stronger relationships and targeted marketing.
- Unified guest profiles
- Purchase and visit history
- Marketing integrations and insights
Channel Management
Sell tickets everywhere your guests are booking
Connect VenueSumo to leading travel and booking platforms including Expedia, Viator, TripAdvisor and more. Manage availability and pricing from one place while your tickets sell across multiple channels automatically.
- Automatic booking flow back into VenueSumo
- Single dashboard view of all channel performance
Event management
Create and manage special events with ease
Launch and manage one-time events at your venue from a single platform. Whether you’re running seasonal promotions, themed experiences, or limited-time activations, VenueSumo makes it simple to create, promote, and manage every event.
- Create one-time or limited events
- Add images and event details
- Share direct event booking links
- Track attendance and bookings
Experience the benefits of automating more tasks in your family entertainment center
Effortlessly streamline your FEC operations with our cloud-based, all-in-one software solution.
Increase efficiency & sales
Our software can help you streamline your family entertainment center operations and boost revenue. By offering online bookings and ticketing, you can reach a bigger audience and improve sales. Real-time reporting and analytics allows you to track attendance and sales, helping you make informed decisions on staffing, promotions and pricing.
Fully customizable to your venue
Every venue has a unique set of offers and way of operating and that is why we’ve designed VenueSumo to be fully customizable and scalable. Create your own ticket packages, add your own branding and tailor the booking workflow to your needs at the click of a button. Our software is designed to grow with your venue. We offer dedicated support and training to help you maximize your potential and take your venue business to the next level!
Easy & automated party planning
From seamless online booking and invitation management to efficient tracking of RSVPs and waiver completions, our all-in-one FEC party planning solution helps you to effortlessly deliver parties in your venue.
With our user-friendly platform, you can streamline the entire party process, automate communications, offer flexible payment terms and ensure a flawless experience for both hosts and guests.
Say goodbye to party planning nightmares and hello to smooth, successful parties with our end-to-end solution!
Simplified management
VenueSumo provides comprehensive tools for reservation management, staff scheduling, inventory control, and reporting, empowering you to efficiently oversee and control all aspects of your family entertainment center from a single platform.
Enhanced guest experience
With features like online booking, personalized communication, and streamlined processes, VenueSumo ensures a seamless and delightful experience for your guests, leading to higher satisfaction and improved repeat business.
Improved staff productivity
VenueSumo enables optimized staff scheduling, task assignment, and attendance tracking, ensuring your team operates at peak productivity. Eliminate scheduling conflicts, manage staff efficiently, and deliver exceptional customer service.
Family Entertainment Center Software FAQs
VenueSumo allows you to track and visualize key metrics such as revenue, occupancy rates, customer demographics, and booking trends.
Absolutely! VenueSumo offers dedicated features for party and event planning, including online invitations, customizable packages, availability tracking, and automated scheduling.
VenueSumo optimizes staff productivity through efficient staff scheduling, task assignment, and attendance tracking. This enables you to easily manage shifts, track employee performance, and ensure adequate staffing levels to deliver exceptional customer service.
Yes, VenueSumo is designed to be scalable and flexible. Whether you plan to expand to multiple locations or introduce new services, it supports seamless integration, centralized management, and provides a robust foundation for your business to thrive amidst growth and change.
Family entertainment center software is a comprehensive management tool designed to streamline operations such as booking parties, tracking visitor entries, managing attraction capacity, point of sale, waiver management within entertainment venues.
