Run POS, online bookings, parties, memberships, waivers, payments, CRM, and OTAs from one cloud-based platform — maximise spend, automate workflows, and improve guest experience.
All-in-one operating system for attractions and leisure
Built by operators, for operators
Rated: 4.9/5.0
Trusted by leading attractions and leisure venues worldwide
Core features
Online booking
Sell tickets online with real-time availability
VenueSumo’s online ticketing system lets guests book experiences, time slots, and passes directly through your website. Capacity updates in real time so you never oversell peak sessions.
- Timed entry and session management
- Dynamic pricing and add-ons
- Automatic confirmations and digital tickets
POS (Point of Sale)
Hospitality-grade POS built for busy venues
VenueSumo’s Point of Sale is designed for high-volume venues and complex attraction workflows. Sell tickets, food, merchandise and memberships through one connected checkout.
- Apply product add-ons
- Cash till adjustments
- Assign table numbers
Party & group bookings
Manage parties, groups and private events effortlessly
Handle birthday parties, school groups, corporate events and venue hires from one system. Create packages, manage deposits, and keep every booking organised in one calendar.
- Customisable party packages and pricing
- Deposit and payment tracking
- Centralised booking calendar for staff
QR Code Ordering
Serve guests anywhere with QR ordering
Reduce queues and increase spend by letting guests order directly from their phones. QR codes placed around your venue connect guests to food, drinks or retail menus.
- Guests order from their phone
- Orders sent straight to POS
- Faster service during peak times
Memberships
Build recurring revenue with memberships
Create flexible membership programs that keep guests returning. Manage member access, billing, and exclusive benefits from one platform.
- Automated recurring payments
- Member pricing and perks
- Member check-in and tracking
Waiver Management
Paperless waivers and fast check-in
Collect and verify digital waivers before guests arrive. VenueSumo connects waiver completion to your booking and check-in system for a smooth front-desk experience.
- Digital waivers via QR or email
- Instant verification at check-in
- Secure storage and compliance
Stock & Inventory Management
Keep your venue stocked and running smoothly
Track inventory across retail, food and operational supplies. VenueSumo updates stock levels automatically as items are sold through POS.
- Real-time stock tracking
- Low stock alerts
- Inventory reporting and insights
CRM
Understand your visitors and grow repeat bookings
VenueSumo’s CRM gives you a complete view of every guest. Track visits, purchases and memberships to build stronger relationships and targeted marketing.
- Unified guest profiles
- Purchase and visit history
- Marketing integrations and insights
Channel Management
Sell tickets everywhere your guests are booking
Connect VenueSumo to leading travel and booking platforms including Expedia, Viator, TripAdvisor and more. Manage availability and pricing from one place while your tickets sell across multiple channels automatically.
- Automatic booking flow back into VenueSumo
- Single dashboard view of all channel performance
Event management
Create and manage special events with ease
Launch and manage one-time events at your venue from a single platform. Whether you’re running seasonal promotions, themed experiences, or limited-time activations, VenueSumo makes it simple to create, promote, and manage every event.
- Create one-time or limited events
- Add images and event details
- Share direct event booking links
- Track attendance and bookings
Who uses VenueSumo?
“We’ve noticed when guests reserve birthday parties online they will prepurchase items before they are arrive and then spend more once they’re here on items like ride tickets, game tokens, even food, which all adds up.”
Pojos
“VenueSumo made our opening a breeze. They helped us through every step of setup and it handles everything from bookings to memberships, letting us focus on welcoming our new guests.”
Royal Pickle Club
“Choosing VenueSumo was one of the best decisions we made for Social Fair. The software has streamlined our operations from day one. We couldn’t have achieved this level of success so quickly without VenueSumo.”
Social Fair
“I would recommend VenueSumo to any family entertainment center owner…we’ve found the right partner in VenueSumo.”
How Flip Out Australia are using VenueSumo to Improve Operations
“The minute we got our last venue across to VenueSumo, we breathed a sigh of relief. Everything we sell, in-store and online, now runs through one system. Despite being a major change, the platform was intuitive to roll out, and the ongoing support has been phenomenal.”
BounceINCWhy choose VenueSumo?
One system. Everything connected
Stop juggling systems. VenueSumo unifies bookings, POS, waivers, and payments into one seamless platform, keeping your team fast and your operations perfectly in sync.
Easy to switch. We handle the heavy lifting
Changing software shouldn’t be stressful. We build your setup, migrate your data, and provide 1:1 training so your team is confident from day one, with full support after you go live.
Unlimited support, 7 days a week
Venues don’t stop on weekends, and neither do we. Access 7 days a week support from a team of former operators, plus an extensive resource library to help you master the system.
Built around your venue
Every venue is different. VenueSumo is fully customisable, allowing you to tailor ticket types, branding, and booking flows with the scalability to grow alongside your business.
One system. Everything connected
Stop juggling systems. VenueSumo unifies bookings, POS, waivers, and payments into one seamless platform, keeping your team fast and your operations perfectly in sync.
Easy to switch. We handle the heavy lifting
Changing software shouldn’t be stressful. We build your setup, migrate your data, and provide 1:1 training so your team is confident from day one, with full support after you go live.
Unlimited support, 7 days a week
Venues don’t stop on weekends, and neither do we. Access 7 days a week support from a team of former operators, plus an extensive resource library to help you master the system.
Built around your venue
Every venue is different. VenueSumo is fully customisable, allowing you to tailor ticket types, branding, and booking flows with the scalability to grow alongside your business.
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FAQs
Venue management software helps leisure and attractions businesses run their day-to-day operations from one place. It typically covers online booking, point of sale, memberships, CRM, staff scheduling, and reporting, so you spend less time on admin and more time delivering great guest experiences.
To choose the best venue management software, assess its functionality, ease of use, integration capabilities, customer support, and pricing to ensure it aligns with your specific operational requirements. To understand your own unique operational requirments venues should perform a self assessment to ensure they have a clear idea on what is needed.
We have dedicated thousands of hours collaborating with venue owners and staff to develop the ultimate solution for efficiently managing and operating a venue, while also enabling seamless product sales across all areas of your business for both online & in-store.
We have a range of pricing plans to suit your venues needs. See our transparent pricing here.
Yes! You can read about all of our security & access functionality within “features”.
Typically onboarding for VenueSumo takes 4–6 weeks to ensure that all of your data is migrated accurately and payments are connected.
