VenueSumo is your all-in-one arcade software platform, built to power modern FECs with real-time reservations, online ticketing, robust incident reporting, digital waivers, capacity management, advanced birthday party workflows, and more. Streamline arcade operations, boost revenue, and deliver an exceptional guest experience—all in one unified system.
Arcade software
Core features
Online booking
Sell tickets online with real-time availability
VenueSumo’s online ticketing system lets guests book experiences, time slots, and passes directly through your website. Capacity updates in real time so you never oversell peak sessions.
- Timed entry and session management
- Dynamic pricing and add-ons
- Automatic confirmations and digital tickets
POS (Point of Sale)
Hospitality-grade POS built for busy venues
VenueSumo’s Point of Sale is designed for high-volume venues and complex attraction workflows. Sell tickets, food, merchandise and memberships through one connected checkout.
- Apply product add-ons
- Cash till adjustments
- Assign table numbers
Party & group bookings
Manage parties, groups and private events effortlessly
Handle birthday parties, school groups, corporate events and venue hires from one system. Create packages, manage deposits, and keep every booking organised in one calendar.
- Customisable party packages and pricing
- Deposit and payment tracking
- Centralised booking calendar for staff
QR Code Ordering
Serve guests anywhere with QR ordering
Reduce queues and increase spend by letting guests order directly from their phones. QR codes placed around your venue connect guests to food, drinks or retail menus.
- Guests order from their phone
- Orders sent straight to POS
- Faster service during peak times
Memberships
Build recurring revenue with memberships
Create flexible membership programs that keep guests returning. Manage member access, billing, and exclusive benefits from one platform.
- Automated recurring payments
- Member pricing and perks
- Member check-in and tracking
Waiver Management
Paperless waivers and fast check-in
Collect and verify digital waivers before guests arrive. VenueSumo connects waiver completion to your booking and check-in system for a smooth front-desk experience.
- Digital waivers via QR or email
- Instant verification at check-in
- Secure storage and compliance
Stock & Inventory Management
Keep your venue stocked and running smoothly
Track inventory across retail, food and operational supplies. VenueSumo updates stock levels automatically as items are sold through POS.
- Real-time stock tracking
- Low stock alerts
- Inventory reporting and insights
CRM
Understand your visitors and grow repeat bookings
VenueSumo’s CRM gives you a complete view of every guest. Track visits, purchases and memberships to build stronger relationships and targeted marketing.
- Unified guest profiles
- Purchase and visit history
- Marketing integrations and insights
Channel Management
Sell tickets everywhere your guests are booking
Connect VenueSumo to leading travel and booking platforms including Expedia, Viator, TripAdvisor and more. Manage availability and pricing from one place while your tickets sell across multiple channels automatically.
- Automatic booking flow back into VenueSumo
- Single dashboard view of all channel performance
Event management
Create and manage special events with ease
Launch and manage one-time events at your venue from a single platform. Whether you’re running seasonal promotions, themed experiences, or limited-time activations, VenueSumo makes it simple to create, promote, and manage every event.
- Create one-time or limited events
- Add images and event details
- Share direct event booking links
- Track attendance and bookings
It doesn’t take a token to see the many benefits of VenueSumo’s arcade software
It doesn’t take a token to see the many benefits of VenueSumo’s arcade software
Streamlined cashless card + waiver management
VenueSumo digitises waivers and connects seamlessly with your cashless arcade provider, ensuring guest profiles, game cards, balances, and player data stay unified. This reduces admin time, smooths check-ins, and keeps your operations running effortlessly.
Enhanced customer experience
With real-time reservations, online ticketing, digital waivers, and party planning tools, VenueSumo makes it easy for arcade guests to buy credits, book parties, and plan their visit—all integrated with your cashless system for a frictionless arcade experience.
Increased arcade revenue
Seamless integrations with leading cashless arcade platforms help you track spend, auto-top-ups, redemptions, and promotions in real time. Combined with online ticketing, dynamic party packages, and powerful POS tools, VenueSumo maximises arcade revenue and boosts birthday and group bookings.
Data-driven insights for every machine
VenueSumo’s reporting and analytics connect arcade game performance with ticketing, party data, and retail sales. Operators gain clear insights into top-performing games, guest spend behaviour, redemption trends, and opportunities to drive higher revenue per visitor.
Arcade Software FAQs
Yes, VenueSumo offers world-class integrations with Sacoa Cashless, Tigapo, and Intercard (TBC), providing a unified operating system for your entire arcade.
Track redemption inventory, stock levels, recipes, and COGS with advanced stock management tools that sync with arcade sales and redemptions.
You can access real-time reports on game performance, revenue, redemptions, guest spend, party performance, and POS metrics, all in one place.
Yes, VenueSumo acts as the central hub, connecting POS, ticketing, waivers, stock, and your arcade cashless system for seamless operations.
Arcade software is an all-in-one system that manages your arcade’s ticketing, POS, cashless card system, waivers, parties, redemptions, and reporting giving operators full control and visibility over their venue.
