Streamline Food & Beverage with QR Code Ordering

QR code ordering helps family entertainment centers serve food and drinks faster by letting guests order directly from their table using their phones. QR code ordering eliminates queues, reduces wait times and improves the guest experience especially for parents managing kids!

Venue Sumo provides the QR code ordering feature natively within your POS subscription.

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What Is QR Code Table Ordering?

QR code ordering lets customers order food or drinks directly from their table using their mobile device. Guests simply scan a printed QR code that links to a digital menu inside the Venue Sumo POS. Orders are instantly processed through the POS, which notifies staff and prints kitchen/bar dockets in real time. No app downloads or sign-ins are required as guests can purchase as a guest.

Let guests order from their table, anytime

No queues, no waiting for staff. Guests scan the QR code at their table, browse the menu and place their order directly from their phone. Food and drinks come to them, keeping the experience smooth and your venue moving.

Configurable Options for Management

Set operating hours for different menus, assign online orders to a dedicated POS login for clean reporting, and add banner messages for delays or unavailable items. Your team stays in control of what gets ordered and when.

Real time order management for staff

Orders flow straight to your POS the moment they’re placed. Staff see every order move from open to processing to complete, with dockets printing instantly at the kitchen or bar. Sound alerts and on-screen notifications mean nothing gets missed even on your busiest days.

QR ordering is just the beginning

Explore our other powerful features

Core Features of the QR Code Ordering System

The system includes real-time POS syncing, contactless payments, and table-specific automation.

Automatic Discounts and Loyalty Rewards for Online Orders

The system supports automatic application of member discounts, promo codes and scheduled offers during online ordering.

Branded QR Code Discs

Automatically Generate QR code discs with your branding.

Contactless Experience

Orders without leaving the table.

Flexible Tipping Options with Pre-Set Amounts

Guests can choose from preset tip amounts 10%, 15%, or 20% or enter a custom value.

Native POS Integration

Orders sync with your POS terminal instantly.

Order Notifications

The system sends automatic SMS or email updates as each order progress.

Real-Time Menu Display with Live Availability

The digital menu shows only items that are currently in stock and available for ordering.

Smart QR Table Codes

Smart QR codes assign a unique identifier to each table or zone in your venue.

Power your venue with APIs and pre-built integrations

Sacoa Cashless
Arcade
Campaign Monitor
Me&U Connect
Afterpay
Google Pay
CampSpot
NetSuite
PayU
Apple Pay
Factor4
Klaviyo
Ask Nicely
Rezdy Connect
PrintNode
Operandio
New Vue
SMSGlobal
MessageMedia

QR Code Ordering FAQs

Yes, they can order from any area using their phones without leaving their table whilst watching their children play.

No, guests can select, customize, or skip tips.

Yes, QR codes are fully customizable per table or zone.

No, you can use your existing Venue Sumo POS with “Show Online” enabled. QR code ordering is built in, so no extra subscription is required.

Yes, you can create multiple POS facilities or menus by area if needed, although having one menu is usually simpler.