How Flip Out Australia are using VenueSumo to Improve Operations
"I would recommend VenueSumo to any family entertainment center owner...we've found the right partner in VenueSumo."
Australia's Largest Trampoline Park Leaps into Efficiency
Flip Out Braybrook, Australia's largest trampoline park, offers an adrenaline-pumping experience for visitors of all ages. From junior electric karts to towering climbing walls, this family entertainment center has it all. But managing such a diverse and popular attraction comes with its own set of challenges.
The VenueSumo Solution: Streamlining Operations
Enter VenueSumo, a comprehensive software solution that has revolutionized Flip Out Braybrook's day-to-day operations. Chris, the owner, enthusiastically shares, "We use VenueSumo's software to run our entire operation, including online ticket booking, POS transactions at our cafe, waiver signing, and managing a huge number of birthday parties each week."
Speed and Efficiency: The Name of the Game
In a fast-paced environment like Flip Out Braybrook, time is of the essence. Chris emphasizes, "The most important function to our business from VenueSumo is the ability to check-in clients at a relatively fast speed." This efficiency ensures that visitors spend less time waiting and more time enjoying the attractions.
Birthday Parties Made Easy
One of the standout features of VenueSumo is its party booking management system. "VenueSumo saves us time by being able to manage party bookings so efficiently online," Chris explains. "Birthday parties booked online saves the parents so much time." The software even includes automated payment reminders, further streamlining the process.
Exceptional Customer Support
What sets VenueSumo apart is not just its software, but also its dedicated support team. Chris raves, "The contact that we had with the team at VenueSumo was probably one of the most amazing business experiences that we've had." He adds, "You'll always get a return call or you'll always get an answer immediately," highlighting the importance of reliable support during peak business hours.
Creating Smiles and Success
For Chris and his team, the ultimate reward is the joy they bring to their customers. "Smiles are contagious," he says. "Every time you're seeing multiple people having so much fun and creating those smiles, and knowing that you've played a part in the hard work that you've put in to create those smiles, makes it all worth it."
We've found the right partner in VenueSumo
Chris's experience with VenueSumo has been so positive that he doesn't hesitate to recommend it to others in the industry. "I would recommend VenueSumo to any family entertainment center owner," he states confidently. "I think we've found the right partner in VenueSumo."
"We use VenueSumo's software to run our entire operation, including online ticket booking, POS transactions at our cafe, waiver signing, and managing a huge number of birthday parties each week."
