Hole In Fun
When Hole in Fun, the Central Coast’s premier destination for mini golf and virtual golf, opened its doors 12 months ago, the stakes were high.
As a family-owned business passionate about bringing mini golf back to the coast, they needed a reliable, all-in-one solution to manage their diverse offerings—mini golf, virtual golf simulators, a licensed bar/cafe, and a private party room.
Venue Sumo’s comprehensive venue management software was the answer they were looking for.
The Challenge
Launching a multifaceted entertainment venue comes with its own set of challenges.
From managing online bookings for mini golf and virtual golf sessions to organizing and executing memorable birthday parties, Hole in Fun needed a system that could streamline operations, handle high volumes of bookings, and provide a seamless customer experience.
Additionally, with a licensed bar and cafe on-site, they required efficient POS systems and inventory management to ensure smooth day-to-day operations.
The Solution
Venue Sumo provided Hole in Fun with a fully integrated venue management platform that covered all aspects of their business:
- Online Booking Management: Venue Sumo's platform enabled Hole in Fun to manage bookings for mini golf and virtual golf sessions effortlessly. The system allowed customers to book their adventure online, reducing the workload on the venue's staff and providing a user-friendly experience for guests.
- Event & Party Management: With customizable party packages available, Hole in Fun could easily organize and manage a variety of events, from kids' birthday parties to corporate team-building events. Venue Sumo's software handled everything from booking to payment, ensuring that each event was a success.
- POS & Inventory Management: The software's robust POS system facilitated seamless transactions at the bar and cafe, while the inventory management feature ensured that stock levels were always optimal. This efficiency allowed the Hole in Fun team to focus on delivering exceptional guest experiences.
- Reporting & Analytics: Venue Sumo's reporting tools provided real-time insights into the venue's performance, helping Hole in Fun make informed decisions and identify areas for growth.
The Results
One year after opening, Hole in Fun has become a go-to destination for families and groups looking for fun and entertainment on the Central Coast. The results speak for themselves:
- Increased Bookings: Hole in Fun has seen a steady increase in online bookings, with over 2,000 sessions booked in the first year alone. The ease of booking has been a major draw for customers, contributing to the venue's growing popularity.
- Successful Events: Over 300 birthday parties and corporate events were successfully managed through Venue Sumo's platform, with rave reviews from guests who appreciated the seamless organization and fun atmosphere.
- Operational Efficiency: The integration of Venue Sumo’s POS and inventory management system led to a 20% reduction in operational overheads, allowing Hole in Fun to reinvest in enhancing the guest experience.
- Customer Satisfaction: Guests have consistently praised Hole in Fun for its friendly staff, well-maintained facilities, and the overall ease of planning and enjoying their visit. These positive reviews have bolstered the venue's reputation and driven repeat business.
Conclusion
Hole in Fun’s first year of operation has been nothing short of a success and Venue Sumo has been a key partner in making it happen.
By providing a comprehensive, user-friendly platform that handles everything from bookings to inventory, Venue Sumo has enabled Hole in Fun to focus on what they do best—delivering fun, memorable experiences for all ages.
As Hole in Fun continues to grow, Venue Sumo remains committed to supporting their journey every step of the way.