Brett Melville

Managing Director

I am passionate about partnering with family entertainment center venues to enhance their strategic operations through technology and automation, helping them save time and money. Managing such venues is complex, requiring a holistic approach to ensure success. My company, VenueSumo, is dedicated to providing comprehensive software solutions that drive cost savings and improve operational efficiencies, aiming to improve profit growth continuously.

Trampoline Park SOPs
26 May 2024

Trampoline Park SOPs

The standard operating procedures for trampoline park businesses target ensuring safety, efficiency, and customer satisfaction by outlining specific protocols and guidelines for use in daily operations. Learn about our trampoline park software here… 1. Trampoline Park Opening Procedures 1.1 Pre-Opening Checklist 1.2 Staff Briefing 2. Trampoline Park Customer Check-In Process 2.1 Registration and Waivers 2.2 […]
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RetailCare POS hardware supplier
18 May 2024

Venue Sumo Partners with RetailCare for Tailored Hardware Solutions

Venue Sumo is partnering with RetailCare, a specialist in POS hardware solutions and support services, to offer tailored hardware solutions designed to meet the unique needs of venue owners.  One of the key benefits of Venue Sumo platform is its hardware agnostic nature, which gives venue owners the freedom to choose their preferred hardware solutions.   […]
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06 May 2024

Venue Smart Partners with Venue Sumo to Enhance Payment Solutions Options for Entertainment Venue Owners in Australia and New Zealand

We are excited to announce a partnership between Venue Sumo, a leading venue management system, and Venue Smart, a trusted name in online and in-store payment solutions.   What does this mean for venue owners?  Streamlined Payment Processes at Fixed Rates  With this new integration, Venue Sumo users can now leverage Venue Smart’s robust payment […]
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Super Nintendo World on screen
01 May 2024

Best amusement park and attraction website designs

A good website design is crucial for amusement parks and attractions as it serves as the first point of contact for potential visitors. A well-designed website can provide a positive and immersive user experience, showcase the park’s attractions and make it easy for visitors to plan and purchase tickets online for their visit. Also, a […]
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goclimb indoor
26 April 2024

GoClimb Saved $9,000 Annually On Software Fees & $5,000 On Payment Fees With VenueSumo

GoClimb’s family entertainment center is a hive of activity with multiple session-based attractions and a full-service café.   We spoke to Center Manager Jessica Giurdanella to learn about how the venue was run before VenueSumo and what the impact has been since switching. “Prior to VenueSumo we were using Lightspeed POS and ROLLER to manage […]
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inside a Trampoline park
17 January 2024

How To Start A Trampoline Park: Start Your Own Indoor Trampoline Park Business Today!

If you’re looking to dive into the exciting world of recreational entertainment venues, trampoline parks offer a fantastic business opportunity.  These entertainment hubs offer adrenaline-packed experiences for both young and old. In this guide, we lay down expert tips for starting your own trampoline park from conceptualization to your grand opening! Trampoline parks are not […]
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22 November 2023

New Integration: VenueSumo integrates with Linkly

VenueSumo is thrilled to announce our integration with Linkly, a leading Point of Sale (POS) software.  Linkly offers a seamless integration solution for point-of-sale and payment terminals, enabling Australian venue owners to link their preferred bank payment terminal to VenueSumo.  This streamlined integration:  With this integration, Linkly is helping VenueSumo assist venue owners in saving […]
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card transaction
01 November 2023

Interchange Plus Rates vs Flat Rates

Payment processing rates are the fees businesses pay for the handling of credit and debit card transactions. When it comes to payment processing rates, options from payment providers include interchange plus rates and flat rates. Below we discuss the interchange plus and flat rates in more detail and help you find the one that best […]
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25 October 2023

IAAPA Expo 2023 Orlando, Florida: How to Get The Most Out of Going to IAAPA

The IAAPA Expo 2023, organised by the International Association of Amusement Parks and Attractions (IAAPA), is the largest and most influential event in the amusement and attractions industry.  This annual expo is a sprawling showcase of the latest innovations, technologies, and trends in the field of amusement parks, theme parks, water parks, zoos, and other […]
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softplay
21 October 2023

Soft Play Business: Start Your Own Soft Play Business Today!

Soft play businesses represent a fantastic opportunity for any venue looking to diversify and attract families. However, the path to starting one can be challenging to navigate.  In this article, we will break down the process step by step, ensuring that you’re equipped with the knowledge and insights needed to embark on this exciting venture […]
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20 October 2023

How to Open a Pickleball Business: A Step-by-Step Guide to Launching a Successful Pickleball Business

Whether you’re looking to start a new venue, or you’ve already got your own, pickleball is a great opportunity to bring your patrons some fun and excitement. However, starting a pickleball business can be difficult, from market research and facility planning to legal requirements and customer engagement strategies.  In this article, we’ll be your guide, […]
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Women working on laptops
19 October 2023

What Is The Best POS Systems In Australia?: Find the Best POS System for Your Business

For venues, Point of Sale (POS) systems are the backbone of efficient operations. No matter what your venue, a reliable POS system can make all the difference in providing excellent customer service and optimising your business.  In this article, we’ll delve deep into the world of POS systems, exploring the diverse options available in the […]
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